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Action Network

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Information about Action Network application

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Action Network Info

Info Group	Item	Detail
Basic Info	Name	Action Network (Note that we are using ActionNetwork.ORG* while ActionNetwork.COM is a sports betting application!!)*
	Status in XR	Recommended option for mass emailing, activist database, CRM
	Application	Type Web based application accessible from web browser, open source
	Functionality	Email, activist database, etc. We use AN form to subscribe our website visitors.They provide apis to embed forms, checkout their docs. We also use this as a CRM system.
	URLs	https://actionnetwork.org/groups/extinction-rebellion-netherlands/manage
Business Impact	Stakeholders	Outreach & Training Circle
	Importance	Activist data is essential for XRNL's ability to compaign, mobilise etc.
	Security	Many risks associated with inappropriate use of Activist data
	GDPR Status	Data holdings are subject to GDPR rules. #1 Regular formal GDPR assessments are required #2 Certain GDPR functionality is built-in, eg all emails to activists contain by default an option for them to Unsubscribe.
Licensing, commercial	Licensing status	Freemium application
Licensing, commercial	Third party support	We are paying for something - but *Checking with finance person for status of this*
Technical Info	Backups	XRNL scripts take full backup of AN database, frequency xxxxxx
	Hosting	Third party hosted in USA
	Client requirement	Works with any modern web browser (Chrome, Firefox, Edge)
	Mobile client	No mobile apps, but the webforms for recruitment and signup work ok on Mobiles.
People	Typical users	Various, including:- * Outreach and Training for recruiting activists, sending newsletters etc * Actions and Logistics for planning, preparing and followup of events
People	Subject Matter Experts	@samxr, @moritzb in Tech team. @DanMulder, @nevermarty in O&T
Typical usage	Recruiting	Registering activists and volunteers. Used to sign up activists (both self-service from web page links, and by street recruiters.
Typical usage	Campaigning	Contacting volunteers via newsletters, calls for upcoming events
Standard User Setups	Organizers in O&T	Rights to "Send Emails", "Update Activists"
Standard User Setups	Data quality managers	As per Organizers, plus Reporting, Avanced Uploading
Documentation	User manuals	XRNL manual - Link to AN Support Site
Community	Mattermost	See MM Channels for O&T, and for Action Network
Backstory	Criteria for selection	AN was option selected by XR globally for this type volunteer/activist recuitment and communications. Action Network is a platform that empowers individuals and groups to organize for progressive causes. It offers various tools where you can Recruit and mobilize new activists, email campaigns, fund raising, networking and more.

Topic revision: r3 - 14 Jun 2020, JohnITDH

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