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For standard, often returning, emails like a welcome email there is the option to create templates.
Through the menu item E-mail templates you enter the templates environment. From here, you can create new templates. These are then available to everyone within your team.
To create a new template click on the button Create Email Template. An editor similar to the email editor is now opening. This editor has the additional option to use its n.g. place holders. Place holders are temporary abstract markings that are replaced by a concrete content when the template is applied in an email. An example is the sentence; Hello {Person.name}, which is replaced by the name of the recipient in the final email. For example, "Hello Bastian," "Hello"
These placeholders can be selected using drop-down boxes. You select the placeholder, then place the cursor in the place where it should be and press the button Add in.